AI Agents

 

Know yourself

Yourself

 Be very honest. This saves times. Lies and inaccurate information waste time.

Who are you Mentally, Physically and Spiritually? 

Forget the "Strength" and "Weakness" label. It is what it is.

Who are you?

The more you know - the better. 

Ignorance is the real weakness. Self knowledge is strength.

Your environment

Humans exist on earth because of the environment.

Our closest planets do not have the right environment for any living creature.

The environment determines who you are. 

Geography and living creatures (especially people).

 

New Golden rules

 

1. Know yourself

• Know who you are
• Know your environment

2. Accept yourself

• Build based on what you have learnt

3. Defend yourself

• Defend what you have built

True development

 

What is Development and Growth,

Is it,

1. Earning more money

2. Increasing GDP

3. Increasing productivity

Or is is it

1. Understating yourself better and as much as possible

2. Accepting who you are

3. Defending yourself

Price discrimination is wrong

Full disclosure. I have worked on many platforms which enables Price discrimination.

I do not believe in price discrimination. I believe its wrong. Price discrimination is wrong.

What is easier : 

1. Giving the best prices to your "best" customers. 

Or. 

2. Giving the best price to a Customer who really needs it at this time.

(1.) is easier. (2.) is better. Both are wrong.

Why?

1. Who are the best customer? Those who spend the most? The most loyal?

• The best customer usually means those that spends the most. They then get the best deals. Overtime, eventually leading to apartheid and discrimination by design and by algorithm.  
• Loyalty is lost when shopping around to get the best prices. So again, Loyalty is a luxury. 

2. How are needs calculated? 

• Aligning business and customer needs is very difficult. You can only predict what customer wants (unless they tell you). 

Solution,

Show the best proposition to customer based on their needs at this or a future time - and that's all. No discounts should be applied unless their time has been wasted (.i.e. late deliveries)

Tools of Belief

How you use a tool is based on your 

    1. belief, 2. your skill, 3. tools capabilities

Example,

The tool is a  Pencil.

Your commissioned to draw a court room scene.

Yours drawing skills are great (2). And its your favourite Pencil (3).

However you do not like the defendant. 

You draw the person in way which undermines them. They look bad. They look Guilty.

Belief guides your skill and tools capability. 

From Journey to Story

 Move from Customer Journey to Customer Story.

A mindset change which will make propositions more interesting and engaging

See this