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Measuring Integration

Integration has been and still is one of the most difficult aspects systems development - both from a technical and social perspective. As was mentioned in previous articles, in most cases people move towards silo-centric solutions - integration is seen as ‘nice to have’, in management speak. Then one day integration suddenly becomes a ‘must-have’ due to competitive pressures. These pressures usually leads to a poor solutions.

The integration index is the number of steps required to access or retrieve any piece of information in any setting. For example at home - how many steps are required to find out the bill spend last month. The more integrated the environment the less number of steps required. In an organisation the number of steps is instrumental in the determining its efficiency.

Note the definition of the integration index will change over-time - this can be seen as the first draft