Wednesday, 21 December 2022

Simple and Straight forwards relevancy check

Use complex predictive models ?

Use convoluted business rules ?

No, just ask the customer - "Are we still relevant to you?"

JFrog asked me this, and I replayed "No". An awesome customer experience!


Friday, 9 December 2022

Banality of AI Complexity

Why are AI tools complex? Is it so people can keep their jobs?  Job security through complexity?

Complex tools are hard to use effectively. Complexity reduces their potential

A huge population can use a Pencil. A very small percentage can sketch like Michelangelo. 

A small population can use AI programming tools. None can use it to their full potential.

Simplicity is important.