Small action big results vs large action small results

Where processes are manual and complex in nature invariable a large amount of effort is required to achieve the smallest result. Sometimes this can be a deliberate strategy to transfer responsibility down the line. Where small actions produce produce big results, responsibility is more concentrated – so more care needs to be taken. The higher risks of small action and big results are more than off-set by increased productivity, reduced costs and greater job satisfaction for those willing to take on the responsibility.